1.Q: How about the payment terms ?
A: Usually we do 30% T/T(AGRICULTURAL BANK OF CHINA) initial payment plus 70% balance payment before shipping. Paypal and Western Union is acceptable as well.
Note: Full payment for small order.
2.Q: Do you offer any price discounts?
A: Yes, we'll give you a discount based on your quantity. The more you order, the lower for the price.
3.Q: Do you accept customization ?
A: OEM is available. Customized Designs and Authorized Logos are welcomed.
4.Q: Are you a factory? Can I have a visit?
A:Yes, we are a factory who has 8 years experience specialized in manufacturing.
We are located in Anhui province of China.
5.Q: How do I get some samples?
A: We could offer free samples,clients pay the freight charge.
It would be arranged with clients’ confirmation.Sample lead time: 1~2days .
6.Q: How does your company control the quality?
A: With more than 8 years producing experience and QC department on-side inspecting every producing process.
7.Q: How can I place an order?
Step 1. Tell us what specification and quantity you need;
Step 2. Confirm the order details;
Step 3. Arrange the payment.
8.Q: How about the Shipping?
A: 1).By express, sea or air as customer request.
2).Tracking Number will be provided after sending out the goods.
3).Shipping cost depends on weight ,but sometimes depends on volume.
9.Q: How about the Delivery Time?
A: Sample Order: 3-7days after order confirmation.
Stock Order: 7-15days after order confirmation.
OEM Order: 20-40days after order confirmation.
10. Q: How is your after services?
A: When there are some defective items, we usually credit it to our customer or replace in next shipment.